26 Sep 2017

RETAIL SHOP SUPERVISOR

Job Description

For Yalelo, customers are at the forefront of everything we do and our wholesale depot operations are pivotal in ensuring that our service delivery is unparalleled. An opportunity has arisen for a talented Retail Shop Supervisorto be part of a small team that works as part of a highly functioning unit to ensure that your designated shop is operated and run in a smooth and efficient manner whilst adhering to all food safety requirements.

KEY RESPONSIBILITIES

  • Maintaining the highest of standards across the shop, ensuring that supply adequately meets demand
  • Managing routine procedures whilst ensuring that all policies are adhered to
  • Delivering and achieving against set KPIs including sales, shrinkage, cost savings, profitability
  • Supervising, leading and developing the team to deliver high levels of performance
  • Engaging with customers and building relationships with them to provide feedback on service with a view to continuous improvement of the customer experience
  • Maintaining food safety and local regulatory standards
  • Other duties as assigned

SKILLS, KNOWLEDGE & EXPERIENCE

  • Minimum 18 months’ work experience
  • 6 months+ experience as a supervisor – within a wholesale/retail environment would be advantageous
  • IT literate – MS Excel, E-mail
  • Ability to communicate clearly and effectively with customers and key stakeholders

PERSONAL ATTRIBUTES

  • Responsive and proactive
  • Attention to detail
  • Ability to thrive in a dynamic, fast-paced environment
  • High standard of integrity
  • Self-motivated and customer focused

To apply, click here

(Please only use the application link provided – applications via any other channels will not be reviewed.)

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