Food and Beverage Server
A Food and Beverage Server is responsible for providing all patrons with an incomparable dining experience. Our Servers are dynamic and passionate in their approach to Food & Beverage service, constantly turning a diner’s meal into a memorable experience by treating each person individually and catering their interaction.
Summary of Responsibilities:
Reporting to the Food and Beverage Captain, responsibilities and essential job functions of the Server include, but are not limited to, the following:
Complete Daily Operations (i.e. opening and closing duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the Manager on duty).
Meet, greet and seat guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions.
Maintaining an extensive product knowledge of menu items, beverage offerings and outlet operations.
Have full knowledge of all food menu items, garnishes, contents and preparation methods.
Maintain quality and timeliness of service as per Hotel Service Essentials and Leading Quality Assurance standards.
Practice effective up selling and suggestive selling techniques to drive outlet revenue.
Maintain accurate billing, cash handling, cash out, and float procedures.
Understanding and adhering to all hotel policies, procedure and standards.
Other duties as assigned.
Minimum 2 years experience as a Server in a high-volume and fast paced environment required
Valid Pro Serve certification required
Extensive wine, beer and cocktail knowledge is essential
Previous cash handling experience essential
Previous point-of-sale system experience essential